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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A popup will appear. It comprises comprehensive information about all the operations that you can carry out on the given page. Each popup opens on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of how-to videos clarifying how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. Thus, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you need, take a glimpse at our extensive Frequently Asked Questions section, which includes questions asked by actual persons and offers real solutions. We constantly update our FAQ database with new entries so as to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions database either, you can touch base with our excellent team of technical support engineers available 24x7x365 and ready to assist you with any problem. Each trouble ticket you open will be answered within 1 hour (the average trouble ticket response time is about twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 246761

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com